Privacy Policy
Last updated: January 2025
1. Introduction
Employy Group LLC ("Company," "we," "us," or "our") operates the uSoma platform and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online tutoring services.
By using uSoma, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Services.
2. Information We Collect
Personal Information
We collect personal information that you voluntarily provide when registering for an account or using our Services, including:
- Name (parent/guardian and learner)
- Email address
- Phone number
- Billing address and payment information
- Learner's age, grade level, and school information
- Learning goals and subject preferences
- Profile photos (optional)
Automatically Collected Information
When you access our Services, we automatically collect certain information, including:
- Device information (type, operating system, browser)
- IP address and general location
- Usage data (pages visited, features used, session duration)
- Cookies and similar tracking technologies
Session Data
During tutoring sessions, we may collect:
- Session recordings (with consent, where applicable)
- Chat messages and shared files
- Whiteboard content and annotations
- Progress notes and assessments from tutors
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Match learners with appropriate tutors
- Facilitate and schedule tutoring sessions
- Process payments and billing
- Provide progress reports and learning insights
- Communicate with you about your account and our Services
- Send promotional materials (with your consent)
- Improve and optimize our Services
- Ensure platform safety and security
- Comply with legal obligations
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
With Tutors
We share learner information with assigned tutors to facilitate effective tutoring, including name, grade level, learning goals, and session history.
Service Providers
We may share information with third-party vendors who assist us in operating our Services, including payment processors, video conferencing providers, cloud storage providers, and analytics services.
Legal Requirements
We may disclose information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Children's Privacy
Our Services are designed for use by families with learners of various ages. We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and similar regulations.
- We require parental consent before collecting personal information from children under 13
- Parents/guardians can review, modify, or delete their child's information
- We do not condition participation on disclosure of more information than necessary
- We take reasonable measures to protect children's information
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication mechanisms
- Regular security assessments and updates
- Access controls limiting employee access to personal data
- Background checks for all tutors
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes described in this policy. After account termination, we may retain certain information for:
- Legal compliance and record-keeping requirements
- Dispute resolution
- Fraud prevention
- Enforcement of our Terms of Service
8. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Opt out of marketing communications
- Restrict Processing: Request limitation of how we use your data
To exercise these rights, please contact us at privacy@employy.co.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings, but disabling certain cookies may limit functionality.
Types of cookies we use:
- Essential cookies: Required for platform functionality
- Analytics cookies: Help us understand how users interact with our Services
- Preference cookies: Remember your settings and preferences
10. International Data Transfers
Our Services are operated from the United States. If you are located outside the U.S., your information may be transferred to, stored, and processed in the U.S. where our servers are located. By using our Services, you consent to this transfer.
We take steps to ensure that international data transfers comply with applicable data protection laws.
11. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect and how it is used
- The right to delete personal information
- The right to opt-out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Employy Group LLC
Atlanta, Georgia
Email: privacy@employy.co
For data protection inquiries in the EU, you may also contact our Data Protection representative.